Frequently Asked Questions

What is your cancellation/refund policy?

Customers will receive a full refund with 72 hours notice of cancellation. Last minute or day of cancellations may result in cancellation fees. Customers will also receive a full refund in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone: (808) 397-7066 or email sales@paradisepedals.com to cancel or inquire about a cancellation.

 

Can I Drink Alcohol on the Party Bike?

Unfortunately, Hawaii state law prohibits open container on the party bike.  We do have hydro-flasks available for purchase($45.00) to stay hydrated

Are there any days you are closed?

Sundays, Thanksgiving Day, Christmas Day, New Year’s Day, Fourth of July, Labor Day

 

Who should rent the bike?

Anyone who enjoys pedaling, sightseeing or hosting a party!

Do all seats require Pedaling?

No, there are 5 seats that do not require pedaling.  The two seats over the rear wheels and the bench seat which seats 3 passengers.

Is there a minimum number of peddlers required to operate the bike?

No.

What should I wear on the Bike?

Dress is very casual.  Shorts, Flip Flops or as the locals call them "Slippas" or tennis shoe. Miniskirts and high heels are not recommended.

How fast can the bike go?

A maximum speed of approximately 5 miles per hour.

What if it is raining and/or windy the day of the tour?

Paradise Pedals Hawaii offers tours rain or shine.  If severe weather persists where it is unsafe to be on the road we will offer a rain check or a full refund.

 

Can you eat on the Paradise Pedals party bike?

We encourage it!

How many stops and how long at each stop on the beer tour?

Two stops, 45 minutes at each stop

 

Are Custom Tours available?

Yes.  You can rent the bike for $450.00 plus tax per 2.5 hour intervals.  All custom tours must depart from and return to 691 Auahi Street, aka SALT.

What credit cards do you accept?   

You can pay by Visa, MasterCard, American Express, Discover and JCB.

 

Are there any restrictions?

  1. The Bike has a minimum height requirement of 5' for pedaling seats and we do have 5 non-pedaling seats.
  2. There is a maximum weight limit of 300 pounds for each person on the bike seats. The back seat is perfect for those who do not meet these requirements.
  3. You must be at least 21 +  to ride on the Beer tours.
  4. You must be 12+ to ride on a the Street Art Tours.

 

Can we choose our stops on the Beer Lover's tour?

Absolutely, we recommend 2 or 3 stops.  Two(2) will have 45 minutes at each stop, Three(3) will have 30 minutes at each stop.

 

What stops can we choose from for our Beer Lover's tour?

 Aloha Beer Co

Honolulu Beerworks

Bent Tail Brewing

Hana Koa Brewing

Village Bottleshop

Waikiki Brewing Company

 

 

What is your departure location?

SALT AT OUR KAKA’AKO

311 Keawe St.

HONOLULU, HI 96813

(Across the street from The Collection)

 

What is your mailing address?

350 Ward Avenue Ste 106-249

Honolulu, HI 96814

 

What is your cancellation/refund policy?

Customers will receive a full refund with 72 hours notice of cancellation. Last minute or day of cancellations may result in cancellation fees. Customers will also receive a full refund in case of operator cancellation due to weather or other unforeseen circumstances. Contact us by phone: (808) 397-7066 or email sales@paradisepedals.com to cancel or inquire about a cancellation.